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Business Manager and Paraplanner - Northern Home Counties

Basic around £45,000 + bonus - Financial Advice
Ref: 413 Date Posted: Monday 19 Nov 2018
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Job Title:                     Paraplanner & Business Manager

Location:                     Stevenage

Remuneration:            Circa £45,000 + bonus

Relationships:             Responsible to the Directors of this Multi Family Office



This dedicated multi-family office serving HNW and UHNW clients with a range of services that include bespoke financial planning, discretionary portfolio management and private banking. Its infrastructure is drawn from the professional investment market place and the solutions delivered to clients are more in line with those offered by private banks than a typical financial planner, although the business does provide much of what an IFA and wealth manager can offer. In parallel, the principals are co-founders of a specialist business consultancy arm.

Main Focus of the Role

  1. The role holder will be focused on providing the directors and their clients with the highest levels of service to ensure that financial advice and investment solutions are both suitable for the client(s) and compliant within industry regulations. The output and approach also needs to be appropriate for the standards expected of clients at this wealth level.
  2. They will act as the technical interface to support the Directors and their clients, providing vital support to them in making suitable recommendations and the subsequent implementation. The role holder will be expected to have excellent technical knowledge, qualified to at least Level 4, and ideally working towards a recognised Chartered status.
  3. Is would also be desirable for the role holder to have had some experience of a professional investment management or private banking environment, with a commensurate level of knowledge about the types of instruments, tools and technologies, and best practice, that is commonplace in the sector. 
  4. In a business management capacity, the expectation is that the role holder will provide day to day management and coordination of general business tasks. This would include administration, compliance and risk oversight and first-class client service, as well as responsibility for adhoc projects. Team management will follow as the business expands.
  5. The ideal candidate should be assertive, confident and a team player keen to become a pivotal asset to the Directors and their clients, with the desire for continuous self-improvement and development.

The proposition is focused on a smaller but growing number of high net worth clients and therefore the demands in this role are qualitative rather than quantitative – the work is very detailed and requires proactive organisation and project management skills to see through all of the tasks for each family. The role holder should be a confident problem solver, identifying tools and methodologies to streamline and organise work in an efficient, orderly fashion whilst working to very high standards of technical accuracy. Clear, concise communication skills in all formats is equally important.   

Specifically, duties will include:

  • Interpreting data obtained by Directors during client meetings
  • Conducting research on behalf of Directors, including protection, pension consolidation, Wills and LPAs, cost and performance comparisons for existing investment holdings, etc to help determine the best advice and implications for the client
  • Liaison with existing product and services providers for clients to obtain and analyse relevant information
  • Preparation of Suitability Letters, Specialist Report Writing and Cash Flow modelling including preparation of spreadsheets
  • Developing project roadmaps for each client, based on priority objectives such as retirement/ estate planning or business disposal, then managing these through the lifecycle to full implementation
  • Preparing the necessary documentation and requirements to fulfil all aspects of client on-boarding and account opening
  • Assisting Directors in pre-review file checks to identify tasks completed to-date, priority tasks for the near future and any new objectives that may have arisen as a result of changes to tax, legislation or client circumstances
  • Managing the annual review process for all clients, including preparation of total wealth statements and project roadmap status
  • Supporting the Compliance Officer with regulatory record keeping and reporting
  • Proactive client service and communication, including face to face meetings where appropriate and promptly responding to client queries
  • Dealing with client queries raised by either client, provider/FP.
  • Complying with the FCA Rulebook and the firm’s internal procedures at all times.

Key Knowledge, Skills and Attributes

The role holder must:

  • Have strong paraplanning experience, including detailed knowledge of fundamental tax, pensions and investment matters faced by HNW clients and their families
  • Have inheritance tax planning knowledge, including BPR and specialist tax structures including EIS, VCT and FIC 
  • Have a keen interest in investments, with the desire to learn from experienced professionals, to deliver a full-service wealth proposition
  • Have clear leadership, drive and organisation skills, along with very good communication and the ability to take initiative and apply judgment on a day to day basis
  • Be a team player, with ambition to grow and achieve shared goals and enjoy the pressures of working in a demanding, professional environment
  • Be proactive, offering new and improved ways of working
  • Have strong attention to detail, following workflows carefully and ensuring documentation is produced to a high standard
  • Be professional, with a good telephone manner, punctual, smart and proud to represent TPIO
  • Be prepared to challenge, willing to have constructive conversations for the good of the client and the organisation

For further details please contact David Hill on 0797 999 6365, or email